Return & Exchange Policy

At Asrar Perfumes, we want you to feel completely satisfied with your purchase. To ensure a smooth experience, we offer an easy return and exchange process under the following conditions:

1. Try Before You Decide

• When your order arrives, you can test the perfume while the delivery person is still there to make sure you’re happy with it.

• If you’d like to return or exchange it, just let the delivery person know right away.

2. Easy Returns & Exchanges

• The perfume must be unused and in its original packaging for a return or exchange.

• Once the delivery is completed, we won’t be able to accept returns or exchanges.

3. Shipping Fees

• If you choose to return or exchange a perfume, the shipping cost will be covered by you.

• The delivery person will confirm the return/exchange fee before collecting the item.

4. Refund Process

• Refunds will be processed once the returned item is received and checked.

• You will receive your refund through your original payment method within [5] business days.

5. Quality Concerns & Customer Support

• If there is any issue with your perfume (e.g., damage, leakage, or an unusual scent), please contact our customer service team.

• We will review your concern and assist you in resolving the issue, whether through a replacement, exchange, or refund.

• Your satisfaction is our priority, and we are here to help!

We value your trust and want you to love every purchase. If you have any questions or concerns, feel free to reach out to us at [Your Contact Information].